Career Opportunities
We are looking for talented, compassionate, and collaborative people to partner with us as we welcome refugees and immigrants with holistic services that will help them root and flourish in our community.
San Diego Opportunities
ROLE & RESPONSIBILITIES:
- Be familiar with program guidelines and requirements for grant and funding sources
- Operate as a cultural liaison between clients and staff, service providers, and volunteers to ensure services are culturally and linguistically accessible to clients
- Lead out in client recruitment, eligibility screening, and enrollment
- Work with clients to identify strengths and barriers to successful health and wellness integration, then establish a plan of care
- Communicate client needs, and feedback to teammates
- Keep accurate records of client documents
- Administer assessment tools to monitor clients’ needs Manage client case files, ensuring they are current and accurate with all necessary documentation
- Achieve grant requirements and deliverables through timely, high-quality services
- Assist in drafting reports (narrative, data, financial) to grantors, donors, and volunteers
- Participate in on-going training to improve service delivery and ensure compliance
- Participate in required department, office, and national meetings and trainings, including travel to Preferred Communities national conference
- Collaborate in onboarding and training new caseworkers
- Other duties as assigned
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Bachelor’s or associate degree in a related field, or equivalent combination of education and nonprofit experience.
- Excellent interpersonal and cross-cultural communication skills.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Valid driver’s license, reliable transportation, and clean driving record.
- Periodic evening and weekend availability required.
- Authorization to work legally in the U.S.
PREFERRED QUALIFICATIONS:
- Ability to provide quick and accurate interpretation and translation in any of the preferred languages: Dari, Pashto, Arabic, Ukrainian, Haitian Creole, and Spanish.
- Excellent written and oral communication skills in English.
- Strong computer skills, including knowledge of MS Office applications, experience with online record keeping and data entry, and familiarity with digital communication tools such as Zoom and Teams
ROLE & RESPONSIBILITIES:
- This position will work with the other members of the World Relief team to provide case management services, individual coaching, and connection to resources and benefits.
- The position focuses on creating stability and uses a strengths-based case management approach to address client needs and promote long-term self-sufficiency in accessing health care.
- This position operates within grant-funded programs, requiring specific services to be provided within set timeframes and appropriate documentation of all activities.
- The role is part of a larger integration team and is responsible for the success of their assigned cases, as determined by the client experience, program outcomes, timeliness and accuracy of reporting, and collaboration with colleagues.
- Assess participant needs, strengths, and goals and then establish comprehensive action plans with short and long-term goals
- Provide comprehensive, client-centered health navigation services to newly arrived Afghans, including but not limited to:
- Enroll and support in accessing all eligible insurance and healthcare benefits, including MediCal and Social Security;
- Ensure clients establish primary care and have access to all needed specialty services;
- Assist with booking healthcare appointments and scheduling transportation and interpretation through insurance;
- Identify appropriate service providers to meet client health and wellness needs, successfully coordinate client referrals, and assist and advocate for ongoing access to services and care;
- Provide individual coaching to promote self-sufficiency in independently navigating the healthcare system
- Provide transportation, when necessary, to required appointments
- Work with cross-departmental staff to ensure client integration and referrals across programming;
- Support and build ongoing partnerships with local service providers and community organizations addressing healthcare needs;
- Complete timely and accurate case notes, track program data, maintain up to date knowledge of program requirements; and ensure compliance with casefiles and documentation;
- Document participant services and activities thoroughly and in a timely manner in accordance with program and World Relief SoCal requirements
- Maintain accurate, timely, and compliant casefiles
- Update and maintain client information in protected, online databases (Dynamics, Teams, etc.)
- Conduct regular, re-occurring meetings with clients to ensure progress on goals and to provide appropriate connections to resources, including transportation assistance
- Achieve grant requirements and deliverables through timely, high-quality services
- Participate in on-going training to improve service delivery and ensure compliance
- Review and regularly present the status and progress of each case to Program Manager
- Collaborate successfully across World Relief SoCal staff and departments, as well as with external service providers to ensure holistic case management
- Attend meetings as instructed by supervisor
- Other duties as assigned.
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Bachelor’s degree in social work or related field of study; or equivalent work experience
- Cross-cultural experience
- Strong communication skills, with fluency in written and spoken English
- Local travel and transportation of program participants required, and use of personal car
PREFERRED QUALIFICATIONS:
- Bilingual in Dari/ Pashto preferred
- Prior experience in related field, preferred
ROLE & RESPONSIBILITIES:
- Promote awareness of the organization’s mission, services, and programs through various channels
- Establish and maintain relationships with community partners, stakeholders, and target audiences
- Develop and distribute educational materials such as brochures, informational flyers, and presentations in person, on-line, and through social media platforms promoting program services.
- Connect refugee and immigrant community members with program services and other community resources.
- Maintain clear communication with Program Manager and other World Relief staff, outside agencies and clients
- Support communications efforts as needed
- Attend staff and joint program meetings
- Recruit, mobilize and train volunteers to support program clients
- Collaborate with all departments in the coordination and facilitation of volunteer engagement
- Track volunteer engagement metrics in databases
- Coordinate, organize, and track Gift in Kind donations
- Maintain a database with accurate documentation of volunteer engagement, outreach efforts, donations, and outcomes in Dynamics and shared systems.
- Perform other related duties and responsibilities as assigned to support the overall mission and goals of World Relief Southern California
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Bachelor’s degree in a related field, or equivalent combination of education and nonprofit experience.
- Minimum of 1 year of experience in community engagement, partnership development, or related nonprofit work.
- Experience organizing donation drives, volunteer initiatives, or community outreach events.
- Strong public speaking and presentation skills.
- Excellent interpersonal and cross-cultural communication skills.
- Strong organizational skills and the ability to manage multiple priorities and deadlines.
- Valid driver’s license, reliable transportation, and clean driving record.
- Periodic evening and weekend availability required.
- Authorization to work legally in the U.S.
PREFERRED QUALIFICATIONS:
- Familiarity with local San Diego -area service providers, community organizations, schools, and faith-based networks.
- Demonstrated ability to work collaboratively and communicate effectively across cultural, organizational, and denominational lines.
- Cultural humility and sensitivity working with immigrant and multi-ethnic communities.
- Proficiency in Microsoft Office, Google Suite, and CRM tools (e.g., Dynamics).
- Fluency in a second language commonly spoken by refugees in San Diego (e.g., Dari, Pashto, Arabic, Haitian Creole, Ukrainian, or Spanish) is preferred but not required.
World Relief Southern California seeks a Program Manager to provide leadership and oversight for refugee and immigrant case management services at World Relief Southern California, ensuring high-quality, trauma-informed programming that meets funder requirements and client goals. Reporting to the Office Director, this role directly supervises caseworkers and program staff, coordinates service delivery, maintains compliance and manages grant reporting, and represents the organization with community partners.
Responsibilities:
- Overseeing program implementation to ensure compliance with funder and agency requirements across the Orange County and San Diego offices.
- Monitoring client caseloads to ensure timely, strengths-based, and trauma-informed service delivery.
- Conducting case file reviews and verify accurate, timely data entry and documentation.
- Reviewing and approving client assistance expenditures and staff reimbursements.
- Tracking client enrollment, progress, and outcomes; prepare required reports and updates.
- Providing guidance and problem-solving support for escalated client situations, including housing, health, or urgent service needs.
- Developing, implementing, and refining program guidelines, workflows, and procedures to ensure quality, consistency, and compliance.
- Providing technical assistance with case management databases and reporting systems. Supervision & Team Support
- Supervising and developing staff through onboarding, task delegation, coaching, and performance evaluations.
- Holding regular one-on-one and team meetings to review caseloads, address challenges, and provide support.
- Approving staff timesheets, manage PTO requests, and oversee scheduling.
- Providing ongoing training to strengthen trauma-informed and strengths-based case management.
- Promoting collaboration across teams and departments to ensure holistic client support.
- Engaging and supporting interns and volunteers in partnership with program and church and community engagement (CCE) staff.
- Fostering a positive, professional work environment that emphasizes wellness, accountability, and growth.
- Supporting the office operations of the San Diego office
- Ensure accurate documentation is collected, maintained, and entered into required systems.
- Monitor staff compliance with eligibility assessments, case management practices, and client follow-ups.
- Coordinate peer reviews and develop systems to address quality assurance gaps.
- Troubleshoot client or program concerns in collaboration with partners and funders.
- Participate in audits, program monitoring, and required trainings.
- Promote adherence to World Relief policies, values, and safeguarding principles.
- Represent the program in internal and external meetings, consultations, and trainings.
- Build and maintain partnerships with community organizations, service providers, and local agencies to expand resources for clients.
- Strengthen relationships with local organizations and community groups to promote and support client integration and success.
- Collaborate across departments to ensure clients have access to housing, education, immigration legal services, orientation, financial, and wellness supports.
- Partner with the Church and Community Engagement team to identify and mobilize resources (volunteers, interns, in-kind goods) to support clients and programs.
- Other related tasks as assigned
OTHER
- This role is responsible for supervising others and includes responsibilities consistent with supervising employees including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Bachelor’s degree in social work, human services, or related field (or equivalent experience).
- Minimum 2–3 years of experience in case management, refugee resettlement, or related social services.
- Strong understanding of trauma-informed care and strengths-based practices.
- Excellent organizational, communication, and interpersonal skills.
- Ability to problem solve, manage multiple priorities, and work collaboratively across teams.
- Proficiency with data entry, case management systems, and Microsoft Office Suite.
- Must have access to a reliable, private vehicle and insurance that can be used for local travel.
- Previous supervisory experience required
PREFERRED QUALIFICATIONS:
- Prior supervisory or leadership experience preferred.
- Flexibility and the ability to learn quickly in a fast-paced work environment
- Good oral and written communication skills
- Demonstrated ability to work sensitively and effectively in cross-cultural settings
- Strong leadership and communication skills.
- Proficiency in Microsoft Office; experience with Dynamics and data tracking systems preferred.
- Proven ability to utilize digital communication tools, such as Zoom, Teams, and other platforms
- Strong organizational skills and detail-oriented
- Ability to manage multiple tasks effectively, prioritize duties, and navigate stressful situations.
- Knowledge of social work principles, case management techniques, and integrated delivery system models.
World Relief Southern California is seeking 2 Marketing and Communications Interns in San Diego to report to the Director of Development and work with our Marketing and Communications Department. The Marketing Interns will play a key role in expanding World Relief Southern California online presence and improving the organization’s digital communication systems. This role focuses on social media management, email marketing, and organizing digital assets to strengthen our ability to share impactful stories, engage supporters, and further the mission of serving refugees and immigrants.
This is an unpaid hybrid internship with a flexible schedule, requiring 10–20 hours of work per week and a 4-month commitment. Internships start in September, February, or June and are available at the Garden Grove and San Diego offices, depending on location.
If interested, please complete the volunteer application form: Apply Here
World Relief Southern California is seeking a Development Intern to report to the Director of Development and work with our Marketing and Communications Department. The Development Intern will play a key role in expanding World Relief Southern California's donor development, grant writing, and general fundraising. This role focuses on assisting the Director of Development with executing development strategies and furthering our mission of serving refugees and immigrants.
This is an unpaid hybrid internship with a flexible schedule, requiring 10–20 hours of work per week and a 4-month commitment. Internships start in September, February, or June and are available at the Garden Grove and San Diego offices, depending on location.
If interested, please complete the volunteer application form: Apply Here
Orange County Opportunities
ROLE & RESPONSIBILITIES:
- This position will work with the other members of the World Relief team to provide case management services, individual coaching, and connection to resources and benefits.
- The position focuses on creating stability and uses a strengths-based case management approach to address client needs and promote long-term self-sufficiency in accessing health care.
- This position operates within grant-funded programs, requiring specific services to be provided within set timeframes and appropriate documentation of all activities.
- The role is part of a larger integration team and is responsible for the success of their assigned cases, as determined by the client experience, program outcomes, timeliness and accuracy of reporting, and collaboration with colleagues.
- Assess participant needs, strengths, and goals and then establish comprehensive action plans with short and long-term goals
- Provide comprehensive, client-centered health navigation services to newly arrived Afghans, including but not limited to:
- Enroll and support in accessing all eligible insurance and healthcare benefits, including MediCal and Social Security;
- Ensure clients establish primary care and have access to all needed specialty services;
- Assist with booking healthcare appointments and scheduling transportation and interpretation through insurance;
- Identify appropriate service providers to meet client health and wellness needs, successfully coordinate client referrals, and assist and advocate for ongoing access to services and care;
- Provide individual coaching to promote self-sufficiency in independently navigating the healthcare system Provide transportation, when necessary, to required appointments
- Work with cross-departmental staff to ensure client integration and referrals across programming;
- Support and build ongoing partnerships with local service providers and community organizations addressing healthcare needs;
- Complete timely and accurate case notes, track program data, maintain up to date knowledge of program requirements; and ensure compliance with casefiles and documentation;
- Document participant services and activities thoroughly and in a timely manner in accordance with program and World Relief Sacramento requirements
- Maintain accurate, timely, and compliant casefiles
- Update and maintain client information in protected, online databases (Dynamics, Teams, etc.)
- Conduct regular, re-occurring meetings with clients to ensure progress on goals and to provide appropriate connections to resources, including transportation assistance
- Achieve grant requirements and deliverables through timely, high-quality services
- Participate in on-going training to improve service delivery and ensure compliance
- Review and regularly present the status and progress of each case to Program Manager
- Collaborate successfully across World Relief Sacramento staff and departments, as well as with external service providers to ensure holistic case management
- Attend meetings as instructed by supervisor
- Other duties as assigned
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Bachelor’s degree in social work or related field of study; or equivalent work experience
- Cross-cultural experience
- Strong communication skills, with fluency in written and spoken English;
- Local travel and transportation of program participants required, and use of personal car
PREFERRED QUALIFICATIONS:
- Fluency in another language preferred
World Relief Southern California is seeking 2 Marketing and Communications Interns in San Diego to report to the Director of Development and work with our Marketing and Communications Department. The Marketing Interns will play a key role in expanding World Relief Southern California online presence and improving the organization’s digital communication systems. This role focuses on social media management, email marketing, and organizing digital assets to strengthen our ability to share impactful stories, engage supporters, and further the mission of serving refugees and immigrants.
This is an unpaid hybrid internship with a flexible schedule, requiring 10–20 hours of work per week and a 4-month commitment. Internships start in September, February, or June and are available at the Garden Grove and San Diego offices, depending on location.
If interested, please complete the volunteer application form: Apply Here
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