Open Positions

Family Literacy Intern

Reports to: Volunteer Coordinator/Family Literacy Coordinator

Hours: Full Time or Part Time

JOB SUMMARY

The Family Literacy Intern will work with the Community Engagement and Programs teams to strengthen World Relief Western New York’s ESL programming.

KEY RESPONSIBILITIES

• Support World Relief and OACES staff members and volunteers during before and during the evening ESL class
• Track attendance and progress of World Relief clients in evening ESL class
• Correspond with OACES staff members and relay pertinent information to World Relief staff
• Research and develop ESL resources for volunteers to use during in-home visits
• Assist with trainings for volunteers and Good Neighbor Teams relating to ESL and conversation partners
• Other duties as assigned

QUALIFICATIONS

• Commitment to the mission, vision, and values of World Relief
• Ability to motivate others and work as part of an intergenerational team.
• Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
• Experience working with children
• Flexibility and willingness to grow and be stretched
• Driver’s license and clean driving record required; access to a vehicle strongly preferred
• Excellent written and verbal communication skills.
• Consideration given to intern applicants with language abilities in one of the following: Arabic, Farsi, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian

DETAILS & BENEFITS

• This internship is unpaid, but mileage on personal vehicle for position is reimbursed
• Free parking
• If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)

*All applicants must pass a background and reference check.

Resettlement & Placement Program Intern

Reports to: Volunteer Coordinator/Resettlement & Placement Specialist

Hours: Full Time or Part Time

JOB SUMMARY

The R&P Program Intern will assist the R&P team and other staff as needed in welcoming our new neighbors and supporting initial resettlement efforts and activities.

KEY RESPONSIBILITIES

• Assist with preparations for newly arrived refugee families including apartment inspections and set-up, preparation of clothing and household goods, cultural orientation, and community orientation
• Accompany and assist families with appointments including social security, DHS, medical, utility sign-up, ESL registration, clothing pick up, and grocery shopping, and bikes
• Visit refugees in their homes with the case manager or independently to assist with follow up tasks as requested and to get documents signed
• Help with the development of orientation materials, filing, and other office-based tasks
• Research and development of resources for clients, including housing
• Attend regular resettlement team and staff meetings
• Work with Volunteer Coordinator and Case Managers to determine volunteer needs/roles
• Required readings and reflective journal entries
• Assist with other R&P tasks as needed

QUALIFICATIONS

• Commitment to the mission, vision, and values of World Relief
• Ability to motivate others and work as part of an intergenerational team.
• Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
• Flexibility and willingness to grow and be stretched
• Driver’s license and clean driving record required; access to a vehicle strongly preferred
• Excellent written and verbal communication skills.
• Consideration given to intern applicants with language abilities in one of the following: Arabic, Farsi, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian

DETAILS & BENEFITS

• This internship is unpaid, but mileage on personal vehicle for position is reimbursed
• Free parking
• If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)

*All applicants must pass a background and reference check.

Communications Intern - World Relief Western NY

Position Overview:
World Relief Western NY is seeking a motivated and creative Communications Intern to support our mission of empowering refugees and immigrants in our community. This intern will assist with a variety of communications tasks, including social media management, content creation, and community engagement. This is a part-time internship ideal for someone passionate about storytelling, social justice, and gaining hands-on experience in nonprofit communications.

Key Responsibilities:

• Social Media Management:
  • Plan, create, and schedule posts across multiple social media platforms.
  • Monitor engagement, respond to comments and inquiries, and foster a vibrant online community.
  • Research and implement strategies to increase follower growth and engagement.
• Content Creation:
  • Develop graphics, videos, and other multimedia content using tools like Canva or Adobe Creative Suite.
  • Write compelling captions, blog posts, and newsletters that tell the stories of our organization and those we serve.
  • Collaborate with the team to brainstorm and execute creative campaigns.
• Administrative Support:
  • Maintain a content calendar and ensure timely posting and campaign execution.
  • Help organize and maintain a library of media assets, such as photos and videos.

Qualifications:

• Currently pursuing or recently graduated with a degree in Communications, Marketing, or a related field.
• Excellent written and verbal communication skills.
• Proficiency in social media platforms (Instagram, Facebook, Twitter, LinkedIn).
• Experience with graphic design or video editing tools (e.g., Canva, Adobe Creative Suite) is a plus.
• Creative thinker with strong organizational and time-management skills.
• Passion for social justice and a commitment to the mission of World Relief Western NY.

Time Commitment:
12 hours per week, flexible scheduling.

Compensation:
This is an unpaid internship.