Open Positions
We are looking for talented, compassionate, and collaborative people to partner with us as we welcome refugees and immigrants with holistic services that will help them root and flourish in our community.
Western NY Career Opportunities
Ukrainian Support Program Specialist
ROCHESTER, NY
REGULAR, FULL-TIME
ON-SITE
ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
World Relief seeks an Ukraine Support Program Specialist who will conduct initial Intake Interviews with Ukrainian Humanitarian Parolees (UHPs) and other eligible Ukrainians. This position will communicate with case managers, volunteer coordinators and other World Relief Western New York (WRWNY) staff to insure proper case management.
Role & Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
- Conduct Intake interviews with UHPs and other eligible Ukrainians that produce clear assessments and referrals that case managers and other staff can use to provide quality services and support
- Provide feedback from community to help adjust program objectives as well as assist in the implementation of the program
- Collaborate with the Case Managers, Volunteer Coordinator and Ukrainian Community Ambassador to ensure program objectives are met and communicated clearly
- Communicate and coordinate with Office Manager and Finance Manager to ensure funds are disbursed and allocated correctly
- Create and revise service delivery processes as needed
- Create and implement a client service provision tracking mechanism to confirm clients are accessed and receiving services
- Regularly review participant client notes and paperwork with Program Director to ensure program compliance
- Have a full understanding of the program guidelines and requirements, as well as understanding of office and community resources available to meet those requirements
- Participate in required program trainings
- Other duties as assigned.
Knowledge, Skills, & Abilities
-
- Ability to understand and communicate services offered through the U4U program to a variety of community members
Requirements
-
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
World Relief offers a competitive benefits package (25 hours + per week):
World Relief contributes to monthly premiums:
- Medical
- Dental
Additional Benefits:
- Offer 16 Paid Holidays!
- Vision
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
- FSAs: Medical & Dependent Care, & Commuter Funding
- Supplemental Life Insurance (employee, spouse, and children)
- Critical Illness, Hospital Indemnity, and Accident insurance policies
World Relief pays 100% for eligible employees:
- Group Term Life (employee, spouse, and children)
- Long Term & Short-term Disability
- Accidental Death and Dismemberment (AD&D)
- Long Distance Travel Insurance
- Employee Assistance Program (EAP)
World Relief - Retirement:
- 401K & Roth
- WR matches up to 4%, then an additional quarter percent up to 10%
- Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
- Verizon
- Pet Insurance through Nationwide
- Home and Auto insurance through Liberty Mutual
- Working Advantage Discount Program
World Relief is honored to be recognized with the Cigna Healthy Workforce Designation, Silver Level for meeting or exceeding the core components of our well-being program including leadership and culture, program foundations, program execution, and whole person health.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
· The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
· Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
· The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
· General office setting. World Relief also offers hybrid and remote schedules for limited positions.
· Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
· Year-end archiving activities involve repeated lifting and bending.
· Physical, emotional and intellectual demands
· Equipment used: Employee computer (desktop or laptop), printer, and copier.
· All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.
Resettlement Specialist
ROCHESTER, NY
REGULAR, FULL-TIME
ON-SITE
ORGANIZATION SUMMARY:
World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.
In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:
Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Resettlement Specialist is responsible for guiding newly arrived refugees through the initial resettlement period of 90 days, which starts with airport pickup, focuses on creating stability, and ends with actively providing appropriate services, enrollments, and referrals. This role ensures families feel welcome, are informed of what to expect about life in the U.S., and are connected to critical services in the Rochester area. This position operates within grant-funded programs, requiring specific services to be provided within set timeframes and with appropriate documentation of all activities through case management.
Compensation: $22.50 per hour
Role & Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
- Welcome newly arriving refugee families and individuals
- Provide community orientation, advice, and assistance in addressing basic needs
- Assist refugee participants in accessing appropriate services such as public assistance, education, health care, and employment services
- Encourage participants to work towards self-sufficiency and early employment
- Apply for health insurance for the cases
- Maintain and complete case files and required documentation for each case
- Maintain regular contact with assigned cases, including required home visits
- Provide health and safety orientations to the families
- Identify and address barriers to successful resettlement as necessary
- Operate as a cultural broker between volunteers, church groups, service providers and refugees
- Other related tasks as assigned
Knowledge, Skills, & Abilities
-
- Flexibility and the ability to learn quickly in a fast-paced work environment
- Good oral and written English communication skills
- Demonstrated ability to work sensitively and effectively in cross-cultural settings
- Good time management and multi-tasking skills
- Self-starter with excellent problem-solving skills
- Previous experience with refugees highly desirable
Requirements
-
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
- Current driver’s license, and clean driving record required
- Authorization to legally work in the US
- Strong command of computer operations, many types of software (especially Microsoft Office), and other technologies
$22.50 - $22.50 an hour
World Relief offers a competitive benefits package (25 hours + per week):
World Relief contributes to monthly premiums:
-Medical
-Dental
Additional Benefits:
-Offer 16 Paid Holidays!
-Vision
- Paid Sick and Vacation Time
- Paid Parental Leave (12 weeks for qualified employees)
-FSAs: Medical & Dependent Care, & Commuter Funding
-Supplemental Life Insurance (employee, spouse, and children)
-Critical Illness, Hospital Indemnity, and Accident insurance policies
World Relief pays 100% for eligible employees:
-Group Term Life (employee, spouse, and children)
-Long Term & Short-term Disability
-Accidental Death and Dismemberment (AD&D)
-Long Distance Travel Insurance
-Employee Assistance Program (EAP)
World Relief - Retirement:
-401K & Roth
-WR matches up to 4%, then an additional quarter percent up to 10%
-Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
World Relief Discounts (Immediately Eligible):
-Verizon
-Pet Insurance through Nationwide
-Home and Auto insurance through Liberty Mutual
-Working Advantage Discount Program
World Relief is honored to be recognized with the Cigna Healthy Workforce Designation, Silver Level for meeting or exceeding the core components of our well-being program including leadership and culture, program foundations, program execution, and whole person health.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
- The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
- Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
- The employee frequently is required to sit, reach with hands and arms, talk and hear.
WORK ENVIRONMENT:
- General office setting. World Relief also offers hybrid and remote schedules for limited positions.
- Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
- Year-end archiving activities involve repeated lifting and bending.
- Physical, emotional and intellectual demands
- Equipment used: Employee computer (desktop or laptop), printer, and copier.
- All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
We are proud to be an EEO/AA employer M/F/D/V.
For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.
Legal Background in the United States
World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.
In addition, physical or mental limitations will not be a factor in the application of World Relief's employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.
Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.
We are now accepting internship applications for Summer 2023 and beyond.
Marketing & Communications Intern
Reports to: Volunteer Coordinator/Program Manager
Hours: Full Time or Part Time
JOB SUMMARY
The Marketing and Communications Intern will assist in communicating the mission and vision of World Relief WNY and its programs to a wide variety of constituencies, including local churches, volunteers, community members, and donors.
KEY RESPONSIBILITIES
- Conduct interviews with relevant parties to gather information, quotes, photos, and releases
- Write for a variety of platforms (newsletter, social media, and marketing materials)
- Help to grow WR WNY Facebook and establish Twitter and Instagram presence
- Assist in organizing and segmenting email lists
- Brainstorm ideas for growing and engaging social media audiences
- Assist with press releases
- Complete research on communication, marketing and other topics related to WR WNY ministry
- Engage with marketing team on national level for tracking metrics
- Create strategic marketing plan
- Assist with keeping digital marketing and communication materials and programs organized
- Provide administrative support to the department
- Other duties as assigned
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Flexibility and willingness to grow and be stretched
- Driver’s license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Photography, graphic design, and/or social media experience a plus
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Family Literacy Intern
Reports to: Volunteer Coordinator/Family Literacy Coordinator
Hours: Full Time or Part Time
JOB SUMMARY
The Family Literacy Intern will work with the Community Engagement and Programs teams to strengthen World Relief Western New York’s ESL programming.
KEY RESPONSIBILITIES
- Support World Relief and OACES staff members and volunteers during before and during the evening ESL class
- Track attendance and progress of World Relief clients in evening ESL class
- Correspond with OACES staff members and relay pertinent information to World Relief staff
- Research and develop ESL resources for volunteers to use during in-home visits
- Assist with trainings for volunteers and Good Neighbor Teams relating to ESL and conversation partners
- Other duties as assigned
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Experience working with children
- Flexibility and willingness to grow and be stretched
- Driver’s license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Consideration given to intern applicants with language abilities in one of the following: Arabic, Farsi, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Community Engagement (Donor Focus) Intern
Reports to: Volunteer Coordinator/Program Manager/Finance Assistant
Hours: Full Time or Part Time
JOB SUMMARY
The Community Engagement (Donor Focus) Intern will support the World Relief Western New York Team in event planning, donor engagement, and gift-in-kind management. This internship provides the opportunity to grow in experience of diverse populations, cross-cultural relationships, and interpersonal skills, as well as data management skills.
KEY RESPONSIBILITIES
- Assist World Relief team in planning donor and community events (World Refugee Day, Global Neighbors Gala, volunteer appreciation events)
- Assist in the creation of office Gift in Kind system and database
- Recognize opportunities to enable more efficient use of the database
- Develop regular donor communications (thank you cards)
- Attend intern supervision
- Attend staff meetings and/or trainings
- Other duties as assigned
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Flexibility and willingness to grow and be stretched
- Driver’s license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Consideration given to intern applicants with language abilities in one of the following: Arabic, Dari, Farsi, French, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Community Engagement (Partnerships Focus) Intern
Reports to: Volunteer Coordinator/Community Engagement Manager
Hours: Full Time or Part Time
JOB SUMMARY
The Community Engagement (Partnership Focus) Intern will support various church, community, and volunteer engagement initiatives. This internship provides the opportunity to grow in experience of diverse populations, cross-cultural relationships, and interpersonal skills, as well as data management skills.
KEY RESPONSIBILITIES
- Participate in team meetings, volunteer trainings, and other events
- Collect volunteer and partnership data and enter into database
- Assist with volunteer trainings
- Research and develop monthly training sessions for volunteers and church partners
- Develop book study to be used by staff, volunteers, and church partners
- Establish new community partnerships and bolster current community partnerships (OACES, Saints Place, Universities, community centers, etc.)
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Flexibility and willingness to grow and be stretched
- Driver’s license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Consideration given to intern applicants with language abilities in one of the following: Arabic, Farsi, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Resettlement & Placement Program Intern
Reports to: Volunteer Coordinator/Resettlement & Placement Specialist
Hours: Full Time or Part Time
JOB SUMMARY
The R&P Program Intern will assist the R&P team and other staff as needed in welcoming our new neighbors and supporting initial resettlement efforts and activities.
KEY RESPONSIBILITIES
- Assist with preparations for newly arrived refugee families including apartment inspections and set-up, preparation of clothing and household goods, cultural orientation, and community orientation
- Accompany and assist families with appointments including social security, DHS, medical, utility sign-up, ESL registration, clothing pick up, and grocery shopping, and bikes
- Visit refugees in their homes with the case manager or independently to assist with follow up tasks as requested and to get documents signed
- Help with the development of orientation materials, filing, and other office-based tasks
- Research and development of resources for clients, including housing
- Attend regular resettlement team and staff meetings
- Work with Volunteer Coordinator and Case Managers to determine volunteer needs/roles
- Required readings and reflective journal entries
- Assist with other R&P tasks as needed
QUALIFICATIONS
- Commitment to the mission, vision, and values of World Relief
- Ability to motivate others and work as part of an intergenerational team.
- Strong appreciation and understanding of individual cultural history and the willingness to be open and respectful of all cultures.
- Flexibility and willingness to grow and be stretched
- Driver’s license and clean driving record required; access to a vehicle strongly preferred
- Excellent written and verbal communication skills.
- Consideration given to intern applicants with language abilities in one of the following: Arabic, Farsi, Burmese, Karen, Nepali, Russian, Spanish, Pashto, Ukrainian
DETAILS & BENEFITS
- This internship is unpaid, but mileage on personal vehicle for position is reimbursed
- Free parking
- If applicant is outside of the Rochester area, a discussion about housing can be arranged (housing cannot be guaranteed at this time)
*All applicants must pass a background and reference check.
Academic Internship
We are seeking applicants who desire to serve the nations in Western New York through participation in a semester long internship. Interns will commit to serve over the course of a portion of the academic year to fulfill requirements.
Summer Internship
Summer interns join us for 8-10 weeks at our Western New York office as they experience firsthand the blessings and challenges of walking alongside refugees and immigrants new to the city.
Start planning now for 2023!
Volunteer Opportunities
We all want to make a difference in the world. It’s part of how we are designed. At World Relief, we believe making a difference is a two-way street. Over the past 40+ years, we’ve been guiding people like you to volunteering in ways that make a lasting impact. You can bring your gifts, abilities and interests, and World Relief will help you connect and walk alongside families and individuals as they rebuild their lives in Western New York.
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