Open Positions

Posted: November 15, 2022

Hours: Full-time

Rate: $22.50 USD per hour

Location: Rochester, NY USA

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POSITION SUMMARY: 

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief seeks a specialist in case management primarily to newly arriving refugee and immigrant families, including providing initial resettlement services, ongoing cultural adjustment support, orientations, referrals, and mediation services. The Refugee Case Worker will work closely with community organizations, churches, landlords, and service providers to promote successful community integration.

Compensation: $22.50 - $23.50 DOE

ESSENTIAL FUNCTIONS: 

Client Services

• Coordinate services, staff, volunteers, and vehicles to pick up new refugee families upon arrival at the airport
• Receive new refugee arrivals at the airport and assist their adjustment to their new home
• Ensure provision of timely and appropriate services to newly arriving refugee families during their first 90 days post-arrival in accordance with program guidelines. Service provision includes
• Secure and prepare housing for refugee clients prior to their arrival in the U.S.
• Provide initial and on-going orientations to life in the United States as well as assist in creating an initial budget pre- and post-employment
• Ensure that clients promptly receive health screenings, enroll in public aid benefits, receive necessary documentation, secure internet access, obtain clothing & household items, and are enrolled in English classes
• Conduct home visits and assessments with refugee families
• Conduct additional screenings and follow-up evaluations for cases with minors traveling alone
• Conduct comprehensive assessment with each refugee, develop individual service plans, and facilitate connections to appropriate services
• Ensure continued provision of appropriate services to immigrant families following their initial resettlement
• Provide education/orientation to clients around paying housing and utility bills and connect clients to financial resources when appropriate
• Provide mediation services between refugees and outside entities (i.e., neighbors, landlords, volunteers, service providers, etc.)

Administrative Responsibilities

• Maintain timely and accurate client files, case notes, and reporting records
• Manage details and arrangements necessary for newly arrived refugee cases to ensure proper resettlement
• Request checks from the finance department and ensure clients receive funds in a timely manner
• Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
• Provide supervision and accountability for department interns
• Collaborate with volunteers and Volunteer Services staff to support the work work of volunteers engaging with clients to meet the goals of the client’s service plan
• Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES:

• Experience communicating across cultures
• Understanding of the resettlement process
• Proficiency in Microsoft Applications (Word, Excel, Powerpoint)
• Ability to manage variety of responsibilities both within a team setting, as well as independently

REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
• The employee frequently is required to sit, reach with hands and arms, talk and hear

WORK ENVIRONMENT: 

• General office setting
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
• Year-end archiving activities involve repeated lifting and bending
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review. 

World Relief offers a competitive benefits package (25 hours + per week):

World Relief contributes to monthly premiums:

• Medical
• Dental

Additional Benefits:

• Offer 16 Paid Holidays!
• Vision
• Offer Paid Sick and Vacation Leave
• Paid Maternity & Paternity Leave
• Parental Leave
• FSAs: Medical & Dependent Care, & Commuter Funding
• Supplemental Life Insurance (employee, spouse, and children)
• Some remote days, flexible hours, free coffee in office

World Relief pays 100% for eligible employees:

• Group Term Life (employee, spouse, and children)
• Long Term & Short-term Disability
• Accidental Death and Dismemberment (AD&D)
• Long Distant Travel Insurance
• Employee Assistance Program (EAP)

World Relief - Retirement:

• 401K & Roth
• WR matches up to 4%, then an additional quarter percent up to 10%
• Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year

World Relief Discounts (Immediately Eligible):

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

APPLY NOW

Posted: September 20, 2022

Full-Time

Rate: $22.65 USD per hour

Location: Rochester, NY 14610, USA

APPLY NOW

POSITION SUMMARY: 

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

World Relief seeks an Intake, Assessment and Referral Specialist (IAR) who will conduct initial Intake Interviews with Ukrainian Humanitarian Parolees (UHPs) and other eligible Ukrainians. This position will communicate with case managers, volunteer coordinators and other World Relief Western New York (WRWNY) staff to insure proper case management.

Compensation: $22.65

ESSENTIAL FUNCTIONS: 

• Conduct Intake interviews with UHPs and other eligible Ukrainians that produce clear assessments and referrals that case managers and other staff can use to provide quality services and support
• Provide feedback from community to help adjust program objectives as well as assist in the implementation of the program
• Collaborate with the Case Managers, Volunteer Coordinator and Ukrainian Community Ambassador to insure program objectives are met and communicated clearly
• Communicate and coordinate with Office Manager and Finance Manager to insure funds are disbursed and allocated correctly
• Create and revise service delivery processes as needed
• Create and implement a client service provision tracking mechanism to confirm clients are accessed and receiving services
• Regularly review participant client notes and paperwork with Program Director to ensure program compliance
• Have a full understanding of the program guidelines and requirements, as well as understanding of office and community resources available to meet those requirements
• Participate in required program trainings
• Other duties as assigned.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to understand and communicate services offered through the U4U program to a variety of community members
• Ability to communicate clearly in Ukrainian and English.

REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Ability to understand and communicate services offered through the U4U program to a variety of community members

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
• The employee frequently is required to sit, reach with hands and arms, talk and hear

WORK ENVIRONMENT: 

• General office setting
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required
• Year-end archiving activities involve repeated lifting and bending
• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review. 

World Relief offers a competitive benefits package (25 hours + per week):

World Relief contributes to monthly premiums:

• Medical
• Dental

Additional Benefits:

• Offer 16 Paid Holidays!
• Vision
• Offer Paid Sick and Vacation Leave
• Paid Maternity & Paternity Leave
• Parental Leave
• FSAs: Medical & Dependent Care, & Commuter Funding
• Supplemental Life Insurance (employee, spouse, and children)
• Flexible work schedule
• Free coffee in office
• Collaborative team environment

World Relief pays 100% for eligible employees:

• Group Term Life (employee, spouse, and children)
• Long Term & Short-term Disability
• Accidental Death and Dismemberment (AD&D)
• Long Distant Travel Insurance
• Employee Assistance Program (EAP)

World Relief - Retirement:

• 401K & Roth
• WR matches up to 4%, then an additional quarter percent up to 10%
• Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year

World Relief Discounts (Immediately Eligible):

• Verizon
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

APPLY NOW