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FAQs for our Clients

If I have a case pending at one of the local offices, how will I get a hold of my caseworker?

There will be staff attending to office phones and other methods of communication. If you have any questions, please don’t hesitate to reach out. If you have your case managers direct phone number or email, contact them directly, or call our front desk at 509-484-9829 and leave a message.


My family member is arriving at the airport this week. Will someone be there to meet them?

Yes. We will make sure that all essential services will continue. This includes airport pickups, rent payments, food drop-offs, etc.

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