Staff at World Relief Spokane share why they are thankful for the impact of volunteers

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This week, we’re sharing stories from our staff – the real, raw, and beautiful stories – of how lives were changed, and hope was rekindled; how our refugee neighbors found a sense of belonging because of the people who welcomed them – especially volunteers. These stories remind us why we do what we do. 

Encouragement changes more than one life 

“If I say one thing about volunteers, I’d say they are like a candle that brings light to others,” said Wahid, a Case Manager at World Relief Spokane. 

Wahid remembered a young man who left his family in the countryside of Afghanistan to find a job to support his family. Wahid encouraged this man as he sought higher education and then began to simultaneously send money back to his family and impact the people around him at the university. As Wahid reflected on the impact we have as we journey together, he realized that volunteers at World Relief Spokane often inspire our refugee neighbors to strive for possibilities they think are beyond their reach. 

“I feel like a word can change a life,” said Wahid. “Our volunteers are an essential part of our mission and that’s what they do here.” 

Just showing up makes a difference 

“I used to do a poll each year with the volunteers,” said Kristin, a Volunteer Coordinator. “One of the questions asked, ‘Why do you volunteer with World Relief Spokane?’ The most common answer was to make a difference in someone’s life.” 

The encouragement volunteers bring to World Relief Spokane is invaluable.  Their presence, and their commitment to building genuine friendships with refugees, is foundational to the profound impact they have in the organization and in the community. Whether it’s driving newcomers to appointments, providing language interpretation in classes, or opening their homes, each act adds value.  

As Kristin puts it, “Just showing up is making a difference.” 

The community continues to grow and become strong 

“We really appreciate the job you (volunteers) are doing,” said Balinda, a Case Manager and former refugee from the Democratic Republic of Congo. “I resettled in the U.S. in 2015, and I couldn’t do it without volunteers.” 

Balinda arrived in Spokane with no English language skills, a stranger in a strange land. He is grateful for the dedicated volunteer who became his lifeline, guiding him as he learned English, secured a driver’s license, and navigated the complexities of settling into a new city.  With support and encouragement from his volunteer, Balinda took on the challenge of studying to become a police officer.  He put in the time and did the work it took to make history as the first refugee to join the Spokane Police Department. Balinda’s reasons for rejoicing increased exponentially when his wife and child were able to join him in the U.S. Balinda is living his dream!  His service to the community fills him with a sense of great pride and joy. 

“I just wanna say thank you,” said Balinda. “You (volunteers) stepping in whenever we ask you… you’re doing so much to help these families.” 

Living the Gospel is the best first impression for newcomers 

“When you guys (volunteers) come to help it changes lives,” said Robby, the Initial Healthcare Coordinator. He has seen the impact of volunteers at World Relief Spokane as they drive new arrivals to medical appointments. It is their first introduction to the U.S., and for years afterwards they remember the experience. 

 “When they see Christians acting in a Christ-like manner, it changes the world.” 

Families are given a sense of belonging 

During a recent home visit, Janice, a Volunteer Coordinator, witnessed a volunteer’s heartfelt connection with a refugee family, referring to one of the children as “my grandchild.” This touching moment underscored the vital role volunteers play in providing a sense of belonging for newcomers. 

“I just think it’s the most beautiful thing when these families come over here and have left generations of families behind – they have our volunteers to be their grandparents.” 

Janice is deeply grateful for the volunteers who welcome these newcomers into their lives and hearts. 

The impact of volunteers is a life-long transformation

“I personally was a volunteer,” said Haitham, World Relief Spokane’s Director of Finance. “I flew to Guinea and my life changed.” It was his first time ever volunteering.

“What I learned is, when you volunteer – for me the first time it was kind of awkward – it was like why am I doing this? – but then I learned later… it’s not a sudden impact that you see. It’s a long-term impact you witness.”

“I appreciate all of you for what you do. Your passion your care. I hope you have a good experience when you volunteer with us… and that it is fulfilling to see the long-term impact.” 

“His master replied, ‘Well done, good and faithful servant! You have been faithful with a few things; I will put you in charge of many things. Come and share your master’s happiness!’”  

Matthew 25:23

We hope these stories inspire you to volunteer with World Relief Spokane. Learn more about how you can make an impact. 

About the Author

Keri Bambock is the Communications Coordinator at World Relief Spokane. Her hobbies include sketching and painting. She likes riding her bike to the office and always gets the best parking spot.