How will we be able to communicate?

Many refugees and asylees speak at least some English. If they don't speak English yet, don't panic. Keep practicing together using pictures, actions, facial expressions, and Google Translate. Speak clearly, calmly, and slowly. For many newcomers, improving their English skills is an important goal, so don't give up. Try using these conversation starters as a guide.

What if the individual/family I have been getting to know moves away?

New arrivals are often separated from family and friends as a result of persecution in their own country and their difficult journey to the United States. If they are able to locate friends and family in another part of the country, he or she might move to join them. Such a move can take place suddenly and with little advance warning. If you are concerned about someone's plan to move, ask if they have talked with their caseworker about it as relocation will affect their resettlement process with World Relief. You can always speak with the Volunteer Coordinator with questions.

What if I am asked to help out financially?

We recommend paying for events to which you invite a refugee or asylee friend. However, please do not give or receive any cash. Paying for something (especially if asked) may seem like the quickest way to meet a need, but this damages friendship and creates a power imbalance. It would be more helpful for you to assist them in thinking through the problem situation rather than to give money. If you have any questions concerning a request for money, setting boundaries, or feeling like there is an urgent, unmet need, please contact a WRS staff member.

What if my refugee friend needs help that I can’t provide?

You will probably encounter situations with refugees and asylees that are beyond your knowledge and ability. For example, resettlement is a confusing area for refugees and volunteers alike. Mental health needs such as depression or post-traumatic stress disorder are also common. Know that newcomers have a team working with them, including a case worker, employment specialists, mental health resources, and a housing coordinator. As a volunteer, you are not expected to be in the role of a case worker, and you have access to the World Relief team for questions, context, and processing. When you encounter a situation where someone needs help that you can’t provide, contact the Volunteer Coordinator.

How do I know that a refugee doesn't have a criminal background?

In order to receive refugee status, applicants go through extensive background checks and vetting. An additional FBI check is done prior to a refugee’s admittance to the United States. Refugees coming from countries that are a current terrorist threat must go through an even more extensive background check. As with any new acquaintance, use the same general precautions you would use with any other person.

Can I be held liable for the actions of a refugee or asylee friend?

No, as in any other circumstance in the U.S., individuals are not held legally responsible for the actions of another adult.

Is it possible that a new refugee may have a communicable disease?

All refugees are screened before and after their arrival to the United States, and any conditions from mild to major will be noted on their health forms. People with serious communicable diseases are denied entry. Of course, anyone may pick up a communicable disease (like a cold) after arriving in the United States.

Are there any health precautions I need to take for myself?

Use the same health precautions that you would take with anyone else. Wash your hands, use Universal Precautions in the presence of bodily fluids, and avoid meeting with someone when you are sick to prevent the spread of germs.

Can I bring my kids to volunteer?

Absolutely! We encourage you to involve your children in developing new relationships and cultural understandings. However, some volunteer roles may not be appropriate for children (like volunteering at the front desk). Check with the volunteer coordinator if you are unsure.

What can we do when a family has become independent and doesn't need our help as much?

If a refugee family you have befriended can meet their own needs, this is a wonderful marker in their resettlement journey! Hopefully you have grown in friendship with them over the past months. Our goal from the start was for them to grow in friendship with you, while becoming progressively less dependent upon you. From this point on, we encourage you to continue in friendship with them, just as you would with any other friend. It is likely that they will still have periodic questions, and you are in the perfect position to continue offering them that advice or help. As you continue in your friendship, we would encourage you to also consider beginning friendship with another refugee/family.