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Resettlement Support Volunteer

World Relief receives refugees, asylees, and other immigrants from all over the world every year. We believe that providing sustainable, quality care to each new arrival involves inviting community members to be a part of their resettlement process. This can look like welcoming new arrivals at the airport, teaching bus routes to get them acquainted with their new neighborhood, organizing and compiling documents needed to process everything from social security cards to school enrollments, and taking families to appointments to help them succeed in their new home.

Resettlement Support Volunteers can choose between 4 different volunteer pathways that can be completed throughout a 6 month period. See volunteer pathways listed below:

Airport Welcome Volunteer 

  • Commitment: on-call one week each month
  • Location: King County, in-person (SeaTac airport to temporary housing)
  • COVID-19 vaccine: required
  • Time: During airport arrivals (usually evenings) - when available

Responsibilities

  • Provide on-call transportation from the airport to temporary housing (WR staff will call you during your on-call week to see if you are available for any of our expected airport arrivals).
  • Assist new arrivals with getting checked in to the hotel, Airbnb, or other temporary housing locations.
  • Communicate any needs and concerns of the families and individuals encountered with the resettlement team.

Requirements (please read carefully)

  • Current driver’s license, access to a vehicle, and willingness to use it to transport new arrivals and their luggage.
  • Sensitivity to persons of culturally diverse backgrounds.
  • Demonstrate patience, understanding, and flexibility.
  • COVID-19 vaccine record.
  • Complete the World Relief Volunteer Orientation and onboarding.
  • Follow World Relief volunteer guidelines.
  • Record and report monthly volunteer hours served, as detailed in the orientation.
  • Pass a criminal background check and motor vehicle record check each year.

 

 

Document Organization Volunteer 

  • Commitment: once a week during normal business hours (9am - 5pm)
  • Location: WRWW-King County Office, in-person
  • COVID-19 vaccine: required
  • Time: 1-5 hours (depending on availability)

Responsibilities

  • Support resettlement caseworkers with document organization.
  • Help families and individuals fill out forms for DSHS, Healthpoint, and school registration.
  • Help caseworkers make appointments for new arrivals.
  • Communicate any needs and concerns of the families and individuals encountered with the resettlement team.

Requirements (please read carefully)

  • Attention to detail and great organizational skills.
  • Sensitivity to persons of culturally diverse backgrounds.
  • Demonstrate patience, understanding, and flexibility.
  • COVID-19 vaccine record.
  • Complete the World Relief Volunteer Orientation and onboarding.
  • Follow World Relief volunteer guidelines.
  • Record and report monthly volunteer hours served, as detailed in the orientation.
  • Pass a criminal background check each year.

 

 

Bus Orientation Volunteer 

  • Commitment: once a week
  • Location: King County, in person
  • COVID-19 vaccine: required
  • Time: 1-5 hours depending on location (typically 1-2 hours)

Responsibilities

  • Accompany newly arrived families and individuals on the bus from their new homes to vital locations (WR office, medical offices, schools, work).
  • Explain the payment system (Orca Cards), bus routes, expectations, and how to get on and off the bus.
  • Communicate any needs and concerns of the families encountered with the resettlement team.

Requirements (please read carefully)

  • Familiarity with navigating King County Metro Transportation, or willingness to learn.
  • Sensitivity to persons of culturally diverse backgrounds.
  • Demonstrate patience, understanding, and flexibility.
  • COVID-19 vaccine record.
  • Complete the World Relief Volunteer Orientation and onboarding.
  • Follow World Relief volunteer guidelines.
  • Record and report monthly volunteer hours served, as detailed in the orientation.
  • Pass a criminal background check each year.

 

 

Appointment Escort Volunteer 

  • Commitment: once a week during normal business hours (9am-5pm)
  • Location: King County, in person
  • COVID-19 vaccine: required
  • Time: 1-3 hours depending on appointment and location

Responsibilities

  • Accompany newly arrived families to and from vital appointments which set them up for success (these include medical, DSHS, DOL, etc.).
  • Drive to and from appointments, help find answers to questions, and accompany through the appointment process.
  • Communicate any needs and concerns of the families encountered with the resettlement team.

Requirements (please read carefully)

  • Current driver’s license, access to a vehicle, and willingness to use it to transport new arrivals.
  • Familiarity with health and social systems is preferred.
  • Sensitivity to persons of culturally diverse backgrounds.
  • Demonstrate patience, understanding, and flexibility.
  • COVID-19 vaccine record.
  • Complete the World Relief Volunteer Orientation and onboarding.
  • Follow World Relief volunteer guidelines.
  • Record and report monthly volunteer hours served, as detailed in the orientation.
  • Pass a criminal background check and motor vehicle record check each year.

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