Leadership Team
Medard Ngueita
Executive Director
Medard Ngueita’ s connection with World Relief began in 2007 when he and his family from Chad, were granted asylum to the United States. As a program participant, Medard experienced first-hand the refugee and asylee services provided by World Relief Western Washington. Initially, he started in the Hospitality industry and took on a leadership role. However, he had a heart for serving the vulnerable, and five years later, he joined World Relief as an employee. Over the course of eleven years, he has developed a close understanding of refugee resettlement and held positions of increasing responsibility. These included Donations Coordinator, Housing Coordinator, Resettlement Manager, and Resettlement Director. Now, as the Executive Director of World Relief Western Washington, Medard oversees the Kent, Bellingham, Olympia offices, and a team of over 100 employees from more than 18 different countries.
With this, Medard believes in a just world where any doors of opportunity should create opportunities for many others no matter where they come from. He firmly believes that excellence in leadership arises through collaboration, contextualization, and co-empowerment, and appreciates that every human being has God given talents to contribute to a better world.
Medard holds a bachelor’s degree in Human Geography from the University of Ngaoundere in Cameroon, a Certificate in High Performance Leadership from Cornell University, and a M.A. in International Community Development from Northwest University. Medard also loved bringing people together and barbequing (that's why here at World Relief we call it a Medard-BQ).
Luke Williams
Director of Programs
Luke has served in various roles at World Relief Western Washington since 2004. Over the years, you could find him delivering donated furniture to refugee families, training staff and interns, or assisting immigrants released from the ICE Processing Facility. Luke has served twice as Interim Executive Director. In his current role, he oversees all of WRWW’s programs with refugees and immigrants beyond initial resettlement. Luke has a wide range of experience training churches and community groups. He and his family live in the Skyway neighborhood of South Seattle and love to get outside together—whether biking, playing soccer, or hiking Sunday afternoons after church. Luke holds a bachelor's degree in Peace and Global Studies from Earlham College and is pursuing a Master of Divinity and an MA in Reconciliation and Intercultural Studies at Seattle Pacific Seminary.
John-Clay Bangs
Director of Strategic Advancement
Prior to joining World Relief, John-Clay served with several of Seattle’s Christian non-profits, churches and schools. He spent fifteen years as a professor at Fuller Theological Seminary and Northwest University and has served in Development at World Concern and International Justice Mission. He holds a Doctor of Ministry degree from George Fox and a Master of Divinity from Fuller. Ordained to Word and Sacrament with the Presbyterian Church, he has fifteen years of pastoral experience and is married to Tina Osterhouse, Pastor of Youth and Family Ministries at University Place Presbyterian Church. Between them, John-Clay and Tina have raised ten children, including five from refugee backgrounds. They make their home in Gig Harbor with two college-aged children and a miniature Australian Shepherd named Olive.
Jon Brooks
Director of Finance and Operations
Prior to starting with World Relief Western Washington, Jon had a long career in operations and financial management within the insurance industry. He moved on from that to serve as the Managing Director of a social enterprise business in Thailand helping to build and support economic opportunities for marginalized populations. In 2018, Jon joined World Relief and still gets excited every time he sees our work connecting people and creating opportunities for better community. He holds a bachelor’s degree in history from Wheaton College and is happy to call the Pacific Northwest home. He also enjoys the occasional golf game as well as spending time with his wife and grandkids.
Erin McKay Broyde
Director of Resettlement
Erin joined World Relief as Director of Resettlement in August 2022. Originally from Seattle, she lived in Ireland for the last 5 years where she received her master's degree in International Human Rights Law (LLM) with a focus on Refugee Protection. Erin then spent time in the Middle East supporting human rights reporting in Jerusalem and then worked in refugee camps on the Aegean islands in Greece. For several years, Erin worked in a mental health NGO in Ireland and most recently managed the Refugee Migration Policy at the European level for Oxfam International. She is particularly passionate about mobilizing grassroots refugee and migrant-led groups, encouraging meaningful refugee participation, and empowering her team. When not working, she enjoys reading, walks on Alki beach with her dog and fiancé, and traveling. Erin is looking forward to welcoming newly resettled people as World Relief's Director of Resettlement here in her home state.
Hannah Snelling
Outreach Manager
Hannah joined World Relief in 2024 as the Church Mobilizer, and quickly transitioned into the role of Outreach Manager. Prior to her current role, Hannah spent 10 years as the International Relations and Operations Director at a global mission organization working to help children break the cycle of poverty. She transitioned to nonprofit work after spending the first 15 years of her career as a youth pastor. She graduated from Fuller Seminary with a Master of Divinity in 2014. It was in seminary that she discovered her passion for mission and outreach work. Hannah is passionate about seeing the Church actively engage in the world’s greatest crises, especially seeing churches in Western Washington come alongside refugees, asylum-seekers, and immigrants, welcoming them into the community. She lives on the Kitsap Peninsula with her two golden retrievers, Dexter and Mabel.
Vidhya Chintala
Youth and Family Services Manager
Born and raised in India, Vidhya moved to the US in 2015. She has worked in the field of social and environmental justice for over a decade, and most recently managed the Children and youth programs in a non-profit that served families facing or at the risk of homelessness. Vidhya is excited to be a part of the Youth & Family Services team at World Relief. And in her current role, oversees and develops programs to address the needs and challenges faced by immigrant and refugee youth and children, alongside their families. Vidhya has a master's degree in International Community Development from Northwest University, and lives with her family in Maple Valley, WA.
Trisha Del Valle
Immigration Legal Services Manager
Trisha Del Valle began as the Immigration Legal Services Manager at World Relief Western Washington in August 2024. Trisha holds a Juris Doctor (JD) from Seattle University and is admitted to practice law in Washington state. While in law school, she was the law school representative for the Washington State Bar Associations Juvenile Law Section, worked for many King County Superior Court Judges as a Pro Tem Bailiff, and was an extern in the King County Prosecutor’s office. She received Cali Awards for her work in four of her classes: Immigrant Justice Clinic, Evidence, Applied Family Law Practicum, and Trust & Estates. She holds a bachelor’s degree from the University of Washington in Sociology: Law, Society, and Justice. She grew up in the Seattle area and is passionate about serving her community and advocating for the vulnerable. She is excited to lead the Immigration Legal Services team at WRWW. Immigration Legal Services staff assist with several types of immigration applications including, but not limited to, adjustment of status application (lawful permanent residence), naturalization/citizenship applications, and family-based petitions. In her free time, she enjoys exploring new places with her friends and family.
Lauren Zarabia
King County Post-Arrival Resettlement Manager
Lauren joined World Relief as an intensive case manager in 2020, after getting her master's in Global Community Development. This Seattle native has traveled all over the world and visited the Dzaleka Refugee camp in Malawi which sparked her passion for helping refugees and immigrants. She will always hold a special place in her heart for her students in Pohnpei, Micronesia, where she spent a year teaching. Lauren loves working with her team and getting to walk alongside the beautiful people that they serve. She enjoys learning from them and being able to be a tiny piece of their story. This role has continued to challenge her thinking and made her grow in so many ways. She loves learning and experiencing different cultures and places. In her spare time, she enjoys reading, writing, and hanging out with friends.
Megan Kennedy
ESL Programs Manager
Megan joined World Relief as an instructor in 2011 and now leads the ESL team. She holds a B.A. in Institutions and Policy from William Jewell College, a post-graduate certificate in TESOL from Seattle University, and an M.S.E. in Curriculum and Instruction with an emphasis in TESOL from the University of Kansas. In her role at World Relief Western Washington, Megan has taught adult English learners at all levels, trained and supervised dozens of new instructors, developed an ESL curriculum relevant for adult refugee and asylee learners, and collaborated with stakeholders to cultivate creative, holistic, inclusive services. She is a member of Downtown Cornerstone Church in Seattle.
Amy Kuhl
Resiliency Programs Manager
Amy moved to Seattle in October 2022 to manage World Relief’s Resiliency Programs, following her passion to support refugees and displaced people as they rebuild their lives and communities after crisis. She graduated from the University of Michigan with an M.A. in Liberal Studies focusing on gender and globalization, environmental studies, documentary film, and creative advocacy. Prior to her current role, Amy worked overseas in humanitarian aid for nearly a decade supporting displaced people across the world as they moved forward after war and disaster. Over her career she has lived, worked, and studied in 12 countries across five continents. One of her favorite projects outside of the U.S. was developing livelihoods programs in Sinjar, Iraq supporting Yazidi beekeepers and farmers returning home after displacement. She is excited to now have the opportunity to support the journey of refugees and immigrants in her home country. A native of Michigan, Amy loves playing piano and soccer and enjoys being outside any chance she gets—especially if it involves windsurfing, skiing, paddleboarding, rock-climbing or gardening!
Santa Pradhan
Employment Manager
Santa and her family fled persecution in their homeland of Bhutan in 1992. She lived in a refugee camp in Nepal for 18 years before resettling in Seattle in 2009 with the assistance of World Relief. She holds an Honors bachelor's Degree in Commerce from the University of North Bengal in India and an AA degree from Highline Community College. She oversees the Employment and English programs at World Relief, working with local companies and connecting newly arrived refugees to employment opportunities throughout the Puget Sound. Santa works closely with other VOLAGs in the Northwest advocating for refugees and immigrants.
Samuel Ariaga
Health & Wellness Manager
Samuel is a passionate and empathetic resettlement expert, proudly based in Renton, WA. With a wealth of experience in crisis intervention, case management, and cross-cultural communication, Samuel has consistently demonstrated a profound commitment to charitable service. As the current Health & Wellness Manager, Samuel orchestrates a suite of transformative programs that support refugees, asylees, and asylum seekers. His unwavering dedication to advocating for refugee rights and providing holistic support is illuminated by notable achievements, including the triumphant resettlement of over 300 individuals. Fluent in both English and Swahili, Samuel brings a global perspective and cultural sensitivity to his work. He holds a bachelor's degree in Community Development from Moi University, further enriching his expertise and passion for community empowerment.
Chris Tien
Economic Inclusion Manager
Chris joined World Relief in 2021 to coordinate the Matching Grant program and now supports a team that equips refugees, asylees, and asylum seekers to participate in our local economy and reach self-sufficiency through financial education, case management, and housing stability support. After working as a Research Analyst in the field of education research for over six years, Chris became passionate about serving refugees through his fieldwork with Rohingya youth in the Cox’s Bazar refugee camps along the way to a master's degree in International Community Development from Northwest University. Chris loves helping staff and participants develop their careers and learning alongside local immigrant communities how to serve with cultural humility. In his free time, he also enjoys making and playing music
Nataliya Semeshchuk
Office Manager
Nataliya moved to the US as a refugee from Ukraine in 1993 and was resettled by World Relief. Several years later in 2000, Nataliya joined the team and has served in a variety of different roles. Nataliya’s passion lies in serving staff and participants. When not working, Nataliya loves to spend time with her family and also serves in women’s ministry at the local church in Federal Way.
Steven Shetterly
Whatcom County Resettlement Manager
Steven has been managing World Relief’s efforts in opening a resettlement office location in Bellingham (Whatcom County), Washington since 2021. Steven has several years of ESL teaching experience, both in the United States as well as overseas, and has been involved in cross-cultural work in one capacity or another for most of his adult life. He and his wife have four children and attend Bellingham Covenant Church. Steven has a BA in Spanish and Political Science from Western Washington University, an MA in TESOL from Wheaton College, and is nearing completion of an MDiv degree from Regent College in Vancouver, BC.
Natalie Teabo
Thurston County Resettlement Manager
Natalie was born and raised in the Caribbean and has been a resident of Thurston County for 25 years, she has served in many roles in that time: schoolteacher, insurance agent, a barista at her favorite local coffee shop, and recently has owned her own small business in Olympia. She is fully invested in her community and has strong connections within many spaces, from schools, to churches, to the Latino community, to the business spaces of local entrepreneurs. She lives in Olympia with her husband Frank, and they have raised 3 children adopted from Africa and 2 from birth.